Bathroom shower leaking, rang Doug on Monday to tell him. He said he would fix it but in the meantime all six of us had to use the shower in the en suite. Also reported that the carpet in the hallway was wet, presumably from a leak somewhere. He said he already knew about that so why hadnt he fixed it or at least warned us about it? After our call to him on Monday we never heard anything more from him before we left on Friday and neither problem was sorted while we were there.

Would 100 recommend this lodge, will look to return for another short break

Great lodge nice quiet park

This lodge is advertised as excellent and I note there are no review since April 2025. The photos are not a true picture of the lodge, the kitchen appliances, sofas and the double mattress in the second bedroom need replacing. Steve the Contract Cleaner is doing his best, to clean a lodge which is in need of a refurb. There is mould on the base of the single divans, the flooring in the family bathroom needs replacing too. I paid over 900 for a week and I would have expected a better standard of accommodation. Where I appreciate dogs are allowed to stay, this cannot be blamed for the state of the lodge. You have a duty to advertise up to date photos which should be given to you by the owners on a regular basis. I know you won't put my review on your website but maybe you should. Disappointed customer I wont be booking with Sykes Cottage again!!

A lovely stay at cwtch, we will return Spacious, and clean Well equipped kitchen , wanted for nothing extra

We have now stayed in the same lodge twice as we are so happy with it and will ... We have now stayed in the same lodge twice as we are so happy with it and will and have already told family and friends, couldnt fault it atall

The Lodge was roomy and airy ,we had a dog it was a safe environment for her Stuart our caretaker was very informative with his texts it was appreciated he let us know we could go in early . Ideal if you want a quiet holiday .

Lovely lodge, spacious and welcoming with everything we needed. We enjoyed out stay. Thank you.

Booking with Sykes presented no problems as usual . The caretaker Stuart very helpfully managed to prepare the lodge by 3.0pm to enable us to occupy early after a 5hour drive from north Shropshire. The lodge was clean, tidy and comfortable and we all enjoyed our stay once again at the Heritage Park, many thanks

Lovely lodge, comfortable and well equipped, lovely and clean. Second time weve been. Willl be booking again.

We enjoyed our stay very much. Stuart was very helpful on the run up to our arrival and checked with us when we arrived if everything was ok. The lodge was clean and beds were made which was nice. We would definitely stay there again.

What a find! This place exceeded our expectations. Communication was excellent, the lodge is very comfy, homely and just a short walk through a wooded path to the sea. The lodge is beautifully decorated, immaculately clean, very spacious and has everything you would need and more. Little things like USB plugs, Apple airplay on the TV and welsh cakes are a huge thumbs up from us. We are already planning our return stay, I think this sums up how highly we thought of Cwtch Lodge 42!

Lovely holiday home, well thought out to make the stay an excellent experience. Spacious for ourselves and three children with a dog also. Nice to have towels provided in the past previous places we have stayed did not have this. Also felt supported that it we did have a problem maintenance would be around straight away. Luckily we didnt. We would return.

The cottage is beautifully presented and looked after. Really comfortable, clean and well located. We will definitely go back there again.

Heritage Park is an exceptionally well kept peaceful site which is walking distance to Wisemans Bridge and its great pub. The Lodge was clean and spacious with everything you need for a comfortable relaxing holiday. Would highly recommend and would definitely stay here again.

Beautiful lodge, clean, well equipped kitchen. The park is great, quite and a miles walk along a flat path to the beach. Will be returning

We stayed at this lodge for two weeks and it was amazing beautifully clean well presented everything that you need is there we cant recommend this property enough. Stewart the maintenance man was lovely we felt really looked after . We didnt want to leave and will definitely go back

A really lovely lodge , had a very enjoyable stay . We were there 2 years ago in a different lodge so we knew the site and coastline , which was the reason we came back again .

On the first day, we had an issue with the toaster not working. I rang the owner by mistake who told me to ring the manager on site. I rang the manager and Stuart came immediately and lent us a brand new replacement toaster until he could find out what was wrong with the toaster as it was obviously not working. Five minutes later the manager came back to remove the brandnew toaster as he had been instructed by the owner that there was nothing wrong with the toaster we had and that we had to hold it in a certain way. We tried the way we were instructed to use it but it was hopeless and ridiculous as a toaster is easy to use, still could not get the toaster to work, Stuart the manager of the site was excellent and went out of his way to help us but unfortunately, he had to do as instructed. We went out and bought our own toaster. There were no books or DVDs in the lodge as stated and just the basic of items, no frills or luxuries. It is a beautiful lodge. We have stayed on this beautiful site for the past four years in a variety of lodges and have always been very happy with the standard provided. This was the first visit to this particular lodge and it will be our last.

Stopped at Cwtch lodge for five nights. Very pleased with lodge. Very clean and tidy. Beds comfortable and everyone slept well Bathrooms excellent and towels lovely and fluffy . Lounge furniture also very comfortable and homely. Kitchen well equipped with everything needed to cook small or large meals. Great outdoor furniture, which unfortunately never got to use rain and more rain! would definitely stop here again.. Highly recommend

A beautiful lodge within a well maintained site. The lodge was in perfect condition. Like a show home! A 5 minute drive to Saundersfoot, Wisemans bridge and Kilgetty. Lovely walks locally. The children enjoyed exploring the Stepaside iron works site.

Beautiful, comfortable, well equipped lodge.

Always love our stay here! Clean, comfortable and quiet

Stuart is excellent

We had a really fun time, cwtch lodge is a really beautiful lodge it's exactly as described it's furnished to a very high standard we absolutely love spending time together in such nice surroundings. Would highly recommend as the whole site is well looked after to a high standard.

A pleasant location well tended grounds Pleasant Valley has a relaxing feel good environment. Cwtch Lodge 42 was well presented and a joy to stay in just a couple of points to draw ones attention to the third bedroom requires curtains! The lodges are a little to close to each other hence privacy required! A few of the pots and pans are past their sell by dates! need replacing. Overall 910 a lovely lodge.

Lovely lodge very well equipped very clean and very bright and comfortable would definitely recommend

Comfortable lodge, had everything we needed for a peaceful self catering holiday, spotless clean in picturesque surroundings. Great walks on your doorstep to the nearby beaches, take around 20 mins dont need to be super fit. Good for families and dog owners who enjoy a quiet relaxing break. Also caretaker Stuart is extremely helpful and ensures your lodge is in spotless condition.

Fantastic lodge highly recommended.

Have stayed at heritage park over the years and this was the best lodge we have stayed in we had brilliant holiday

Beautiful lodge stunning

Excellent Lodge on an excellent site all immaculately maintained. Full marks to owners & staff managing the Lodge.

Great advantage being able to take the dog. Everything clean and comfortable but lacked clear instructions on using tv especially in the master bedroom which we were unable to use.

We absolutely love visiting the Heritage park in Pleasant valley as a whole family. Peaceful, clean, smart and relaxing. It was a perfect visit. We most definitely look forward to come back.